Chinese President Hu Jintao has vowed to stick to the proactive fiscal policy and moderately（适度的） easy monetary policy in the second half year to sustain stable and relatively fast economic growth. Hu made the remarks at a conference yesterd...
Male: Hello, this is the press office. Michelle: Rachel Allsop please. Male: Im sorry, You must have the wrong number . Theres no-one of that name here. Michelle: Oh. Can I check the number Ive got. is that not 5568790? Male: No, its 5558790. Michel...
Claire: Hello, finance department Female: Hello, can I speak to Adrian Hopwood, please? Claire: Im afraid hes in a meeting at the moment. Can I help? Female: No I need to talk to Mr Hopwood, I think. What time will he be out of the meeting? Claire:...
Michelle: Hello, you've reached the marketing department. How can I help? Male: Yes can I speak to Rosalind Wilson, please? Michelle: Whos calling please ? Male: Its Richard Davies here Michelle: Certainly. Please hold and Ill put you through . Male...
If your company offers a service, you may find that you have to deal with complaints from customers and clients. In this unit, we look at some phrases that may be helpful in this situation. 如果你们公司提供一项服务，你有可能发现你要处理来自顾客和代...
Its never easy to talk about your salary, but it might sometimes be necessary! How is it possible to do this without sounding rude or too desperate? 谈论薪金问题不是件容易事，但有时候非常必要。怎样才能温婉的而又不失礼节的说呢？ Imagine that you have...
Imagine that you are giving a second warning to an employee whose work or attitude is not of a high standard. What words or phrases might be useful in this conversation? 假设你第二次警告一个员工，因为他的工作态度不端正，在对话中你会用什么样的词或短...
All managers sometimes have to have difficult conversations with people working under them. What is the best way to give negative feedback? 很多经理有时候在与下属交流时有困难，给予负面反馈的最好方法是什么呢？ Imagine you are unhappy with the behavio...
At the end of your presentation, you may wish to open the floor to questions to ask if anyone has any questions about your presentation. 你的演讲结束后你可能会留出自由问答时间，问下听众是否对你的演讲有问题. Imagine it is the end of your presentation...
This is not a word for word transcript of the programme CarmelaThis series is all about chunks of language -now, forget about dictionaries and grammar books. You dont have the time for that! You want short cuts to quick, fluent and natural-sounding...
Business meetings typically end with the chairperson asking if there is any other business. This is an opportunity for anyone present to raise an issue that isnt on the agenda. After any other business, the chairperson closes the meeting. 商务会议通...
Inevitably, people will agree and disagree with one another during meetings. Its important to make your position in a debate clear, while being polite to people you disagree with. 不可避免的，在会议中人们会彼此同意或不同意。对对自己持反对意见的一方...
In business meetings it is sometimes necessary to interrupt a speaker. This is possible but it should be done politely. We'll be looking at some ways you can do this . 在商务会议中，有时打断一下演讲者是很有必要的，但是呢要有礼貌的打断。下面我们一起...
Modern business often involves international travel. When booking a flight, what questions do you need to ask? 现代商务经常涉及到国际旅行，当预订航班的时候你需要询问什么样的问题 Imagine you are booking a flight and a hotel over the phone. What words...
In this module（模块）, well be looking at some useful words and phrases for giving presentations（报告）. We have units on the main stages of presentations and a unit with tips on delivering effective presentations. Lets start with opening presenta...
