办公室英语口语第149期:Speaking with an anger client让

Speaking with an anger client¹
A: Hello. I need to speak with Allan Cartwright.
B: This is he. May I help you?
A: I certainly hope so, I am about to stop doing business with your office.
B: I’m very sorry, Madam. Can you tell me what the problem is over the phone or would you like me to go to your office?

让客户息怒
A：你好，我想找阿伦·卡特莱特讲话。
B：我就是，我能效劳吗？
A：我当然希望如此。我要停止和你们做生意了。
B：非常抱歉，夫人。您能在电话里告诉我是什么问题吗？或者您希望我到您办公室去一趟？
 

1 client   

n.委托人，当事人，顾客

参考例句：

• She can't come to the telephone;she's serving a client.她不能来接电话，她正在接待一位顾客。
• The lawyer produced a clever defence of his client.律师机智地为委托人辩护。