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好态度 好服务 好生意

时间:2007-03-04 16:00来源:互联网 提供网友:fangyuanhh   字体: [ ]
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In the movies, the business world tends to be portrayed1 as "dog-eat-dog", "no-holds-bar", brutal2 competition, so who can forget the ruthless editor-in -chief in "the Devil Wears Prada".

Have you got the little table that I like at that store of Madison?

Get us a reservation for dinner tonight at that place that got a good review last week.

If you know some good news today...
Both of you...

Well there's a new book that says that the road to success is paved with being nice, that's right, nice. The book is called the Power of Nice, how to conquer the business world with kindness. And Linda Kaplan Thaler and Robin3 Kovol, are the, Koval rather, are the authors. Good morning to both of you. (Good morning) (Good to be here) You know, this is the thing, you both say that nice has gotten a bad rap.

That's right.

Nice is really the toughest 4-letter word you've ever known, Robin and I grew up in the Bronx, so we know a lot of 4-letter words.

Hahaha…

It's really..
Don't (you know) say them here, please
No,
It's got a bad rap, really..
OK why? What do you mean? Justify4 that.

Well, well,well think about it. Eh, you know in the, in the world we live in, you just show that clip from the Devil Wears Prada, and reality shows that tell us, you know, to eat our young. But that's not the real world, they make headlines but you don't make headway that way.

But, wait a minute, you know, we actually wanted to check into this, and searching how much people think about this, 'cause we actually put on the Internet, er, a, a kind of questionnaire, and 7700 people responded in just a matter of days, into the question that asks: Do you believe the adage5, nice guys finish last holds true in today's world, 54% said yes, and 46% said no. Now, I, I would have thought that the difference would've been bigger. But still, people, most people think that nice guys do finish last.

That's because it, nice still has an image problem, you know, you see all the Enron, you see all the bad stuff on the news, but when you look at the really successful people in business and in the world, most of them ,are really er, really got in there, in a abuse, by using positive influence, by really, you know, keeping employee retention6. We found some amazing statistics, nice people live longer, nice people, marriages last longer, er nice people would take, nice people get sued less.

They get, they get hired first?

Ok, but let me stop you for a second, because, you know, we actually wanted to ask that question, I'm not to be argumentative here or not nice, but who gets ahead in your workplace, we asked on the Internet and the person who is A. nice B. smart C. aggressive D. none of the above, aggressive wins out, (well) which can be interpreted as not nice.

Well, I'll tell you. It mean, it may appear that way. Sometimes you will see that mean person or that aggressive person get a short-term gain, but it's not a long-term strategy. You know, John Reno wrote the Foreward for the book, who, he is a nice guy, um, and he says this wonderful thing to us, he says you know you can walk into a room and it can be a little cold, err7, like it is in this room. (And you can say..) (Air-condition is working on all the time), and, and you can say "shut the darn window" or "is it cold in here"? Both of them will get the window closed, but one creates a negative energy, puts negative vibes out there and it's gonna come back to you. And one puts positive imprints8 out there.

You two are very successful, and so you know, from what you're speaking, you run an advertising9 agency, one of you is CEO, the other one is a president and in fact, you do the Alaplet Commercials. And, you know people, you know it's interesting because, you say that people wanna work with you, because they like working with you, because of the way you are. And that's kind of a surprise, 'cause I think, well then, not about you, but just in terms of how people might respond, (Well, quiet, yeah) are we seeing more and more of this, do you think?

Yeah, well, what happens is, a lot in terms of businesses or any interaction, people would never say, well I gave you the job because you were nicer, 'cause it doesn't sound professional, but more times, you know, than you would imagine, we won the piece of business because the client said, you know what, you guys were just nicer. And that was sort of the key to how we started thinking about the book. In fact, we think a lot people, a lot of people out there could even be nicer, if they took, we have nice cute test that we post on our website: thePowerofNice.com. You can really, really see if you are as nice as you think you are.

Err, exactly, so you may be delusional10. Exactly, (Well, well) but I like what you are...


There's a good news, there's good news. Because you know, we may start in different places but nice is like a muscle, you know it's a, it's a strategic tool that you can get better at, and the more you exercise it, the easier it becomes, and all of a sudden you are nicer.

Hmm, well I think you've proved that, that in, that is obvi, from your success that it works, but I think a lot of people are afraid of being walked over, you know, if they're too nice, I think that's one reason why people sort of step up the aggression11 and pull up. You know it's really a defensive12 mechanism13.

Well.

Yeah, you know what, you can, you can attract a lot more business just by, even by a compliment. By the way, you have a lovely dress on today.

Thank you very much.

And you know the truth is in today's world with the Internet, I mean "mean" is very last millennium14, because think about it, you know, whether you're doing it because you wanna be nice or you're trying to develop your skill in a nanosecond, something about you can be out there, and you know in the digital world, there is no delete.

So being nice can help you, not being nice can hurt you.

Absolutely. (Absolutely)

Pleasure to talk to both of you, (Thank you) you're both very nice (as are you) and the book is called, and the book is called "the Power of Nice."


1.make headway:make progress, advance

2.adage: n. proverb, maxim15, traditional saying 谚语; 古语; 格言; 箴言

3.retention:n. The retention of something is the keeping of it. (FORMAL)

4.vibes:n.[pl] (sl 俚) = vibrations16: get good, bad, weird17, etc vibes from sth 受某事物影响而产生的好的,奇怪的...情绪.

5.nanosecond:n. one-billionth of one second 十亿分之一秒


点击收听单词发音收听单词发音  

1 portrayed a75f5b1487928c9f7f165b2773c13036     
v.画像( portray的过去式和过去分词 );描述;描绘;描画
参考例句:
  • Throughout the trial, he portrayed himself as the victim. 在审讯过程中,他始终把自己说成是受害者。
  • The author portrayed his father as a vicious drunkard. 作者把他父亲描绘成一个可恶的酒鬼。 来自《现代汉英综合大词典》
2 brutal bSFyb     
adj.残忍的,野蛮的,不讲理的
参考例句:
  • She has to face the brutal reality.她不得不去面对冷酷的现实。
  • They're brutal people behind their civilised veneer.他们表面上温文有礼,骨子里却是野蛮残忍。
3 robin Oj7zme     
n.知更鸟,红襟鸟
参考例句:
  • The robin is the messenger of spring.知更鸟是报春的使者。
  • We knew spring was coming as we had seen a robin.我们看见了一只知更鸟,知道春天要到了。
4 justify j3DxR     
vt.证明…正当(或有理),为…辩护
参考例句:
  • He tried to justify his absence with lame excuses.他想用站不住脚的借口为自己的缺席辩解。
  • Can you justify your rude behavior to me?你能向我证明你的粗野行为是有道理的吗?
5 adage koSyd     
n.格言,古训
参考例句:
  • But the old adage that men grow into office has not proved true in my experience.但是,根据我的经验,人们所谓的工作岗位造就人材这句古话并不正确。
  • Her experience lends credence to the adage " We live and learn!"她的经验印证了一句格言: 活到老,学到老!
6 retention HBazK     
n.保留,保持,保持力,记忆力
参考例句:
  • They advocate the retention of our nuclear power plants.他们主张保留我们的核电厂。
  • His retention of energy at this hour is really surprising.人们惊叹他在这个时候还能保持如此旺盛的精力。
7 err 2izzk     
vi.犯错误,出差错
参考例句:
  • He did not err by a hair's breadth in his calculation.他的计算结果一丝不差。
  • The arrows err not from their aim.箭无虚发。
8 imprints def38b53bdddb921bca90a8e2d0cad78     
n.压印( imprint的名词复数 );痕迹;持久影响
参考例句:
  • With each step he took, his boots left muddy imprints on the floor. 她父亲的毡靴一移动,就在地板上压了几个泥圈圈。 来自汉英文学 - 中国现代小说
  • In Freudian theory, the imprints are memories, albeit unconscious ones. 在佛洛伊德理论中,这些痕迹就是记忆,只不过它们是无意识的。 来自互联网
9 advertising 1zjzi3     
n.广告业;广告活动 a.广告的;广告业务的
参考例句:
  • Can you give me any advice on getting into advertising? 你能指点我如何涉足广告业吗?
  • The advertising campaign is aimed primarily at young people. 这个广告宣传运动主要是针对年轻人的。
10 delusional 7eba3d7e96003e83113cff712600133f     
妄想的
参考例句:
  • You became delusional and attacked several people trying to escape. 你产生了错觉并攻击了许多人还试图逃走。 来自电影对白
  • He is incoherent, delusional, suffering auditory hallucinations. 他出现无逻辑的,妄想的,幻听的症状。 来自电影对白
11 aggression WKjyF     
n.进攻,侵略,侵犯,侵害
参考例句:
  • So long as we are firmly united, we need fear no aggression.只要我们紧密地团结,就不必惧怕外来侵略。
  • Her view is that aggression is part of human nature.她认为攻击性是人类本性的一部份。
12 defensive buszxy     
adj.防御的;防卫的;防守的
参考例句:
  • Their questions about the money put her on the defensive.他们问到钱的问题,使她警觉起来。
  • The Government hastily organized defensive measures against the raids.政府急忙布置了防卫措施抵御空袭。
13 mechanism zCWxr     
n.机械装置;机构,结构
参考例句:
  • The bones and muscles are parts of the mechanism of the body.骨骼和肌肉是人体的组成部件。
  • The mechanism of the machine is very complicated.这台机器的结构是非常复杂的。
14 millennium x7DzO     
n.一千年,千禧年;太平盛世
参考例句:
  • The whole world was counting down to the new millennium.全世界都在倒计时迎接新千年的到来。
  • We waited as the clock ticked away the last few seconds of the old millennium.我们静候着时钟滴答走过千年的最后几秒钟。
15 maxim G2KyJ     
n.格言,箴言
参考例句:
  • Please lay the maxim to your heart.请把此格言记在心里。
  • "Waste not,want not" is her favourite maxim.“不浪费则不匮乏”是她喜爱的格言。
16 vibrations d94a4ca3e6fa6302ae79121ffdf03b40     
n.摆动( vibration的名词复数 );震动;感受;(偏离平衡位置的)一次性往复振动
参考例句:
  • We could feel the vibrations from the trucks passing outside. 我们可以感到外面卡车经过时的颤动。
  • I am drawn to that girl; I get good vibrations from her. 我被那女孩吸引住了,她使我产生良好的感觉。 来自《简明英汉词典》
17 weird bghw8     
adj.古怪的,离奇的;怪诞的,神秘而可怕的
参考例句:
  • From his weird behaviour,he seems a bit of an oddity.从他不寻常的行为看来,他好像有点怪。
  • His weird clothes really gas me.他的怪衣裳简直笑死人。
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