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Business Etiquette 礼节美语 第030讲

时间:2010-03-12 03:13来源:互联网 提供网友:chenpan   字体: [ ]
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    (单词翻译:双击或拖选)

陈豪在北京的ABC美国公司工作,他到美国同事Amy的办公室去找她。

(Office ambience)

C:Amy, 你有时间吗?

A:I can always make time for you, Chen Hao. What's the matter?

C:我有个客户,听说我搬家,专门送了我一幅画儿。

A:That doesn't sound like a problem. It sounds more like a nice gesture.

C:可是那画的颜色和风格跟我的公寓格格不入。

A:That's too bad. He probably chose something he would like to have and didn't consider your taste. I hope you thanked him for it anyway.

C:我觉得也是,给别人买东西,应该买别人喜欢的才对。不过我还是打算发个电子邮件,谢谢他,但是不知道怎么写,所以来请教你。

A:Well, first of all, you shouldn't use e-mail to thank someone for a gift. A proper note of gratitude1 should be handwritten.

C:什么是 gra--ti--tude?

A:Gratitude is the same as thanks or appreciation2.

C:那一定要手写吗?

A:E-mail is impersonal3 and lacks warmth. The effort you make to show your gratitude should match the effort that your client expended4 in sending you the gift.

C:我能不能买张现成的感谢卡,在上面加上一句,然后签个字呢?

A:I'm sorry, but that won't do either. You need to demonstrate your good manners by composing a personal note in your own words on the appropriate stationery5.

C:你能陪我去买合适的卡片吗?

A:I don't have time now. But let's meet at the stationery store at noon.

******

MC:中午,陈豪和Amy一起到卡片专卖店。

C:Amy, 这种可以折叠的感谢卡挺大方的。

A:They are acceptable, but not as classy as these correspondence cards that are made of heavier stock paper.

C:噢,correspondence cards,就是回复卡。

A:You should order some with your name engraved6 across the top for future use.

C:我说有时候收到别人的卡片,上面还有名字的缩写,原来是可以订做的呀。好,就买这个。不过我还是不知道怎么写。

A:It's not so hard, and you don't have to be dishonest.

C:你启发启发我。

A:You can tell your client how much you appreciate his thoughtfulness and generosity7 in sending you a painting by this artist.

C:有了。我就说“你怎么知道我家到处都是白墙的?画儿是我最需要的。”这样写,他也不知道我是不是喜欢那幅画。

A:And you have all the elements of a proper thank you note.

C:Amy, 你能再重复一下写感谢卡的注意事项吗?

A:A note of thanks is hand written on quality notepaper. It begins with a specific reference to the gift, remarks about its quality, why you appreciate it and how you will use it.

C:这么说,其实也不难嘛。谢谢你,Amy.
 


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1 gratitude p6wyS     
adj.感激,感谢
参考例句:
  • I have expressed the depth of my gratitude to him.我向他表示了深切的谢意。
  • She could not help her tears of gratitude rolling down her face.她感激的泪珠禁不住沿着面颊流了下来。
2 appreciation Pv9zs     
n.评价;欣赏;感谢;领会,理解;价格上涨
参考例句:
  • I would like to express my appreciation and thanks to you all.我想对你们所有人表达我的感激和谢意。
  • I'll be sending them a donation in appreciation of their help.我将送给他们一笔捐款以感谢他们的帮助。
3 impersonal Ck6yp     
adj.无个人感情的,与个人无关的,非人称的
参考例句:
  • Even his children found him strangely distant and impersonal.他的孩子们也认为他跟其他人很疏远,没有人情味。
  • His manner seemed rather stiff and impersonal.他的态度似乎很生硬冷淡。
4 expended 39b2ea06557590ef53e0148a487bc107     
v.花费( expend的过去式和过去分词 );使用(钱等)做某事;用光;耗尽
参考例句:
  • She expended all her efforts on the care of home and children. 她把所有精力都花在料理家务和照顾孩子上。
  • The enemy had expended all their ammunition. 敌人已耗尽所有的弹药。 来自《简明英汉词典》
5 stationery ku6wb     
n.文具;(配套的)信笺信封
参考例句:
  • She works in the stationery department of a big store.她在一家大商店的文具部工作。
  • There was something very comfortable in having plenty of stationery.文具一多,心里自会觉得踏实。
6 engraved be672d34fc347de7d97da3537d2c3c95     
v.在(硬物)上雕刻(字,画等)( engrave的过去式和过去分词 );将某事物深深印在(记忆或头脑中)
参考例句:
  • The silver cup was engraved with his name. 银杯上刻有他的名字。
  • It was prettily engraved with flowers on the back. 此件雕刻精美,背面有花饰图案。 来自《简明英汉词典》
7 generosity Jf8zS     
n.大度,慷慨,慷慨的行为
参考例句:
  • We should match their generosity with our own.我们应该像他们一样慷慨大方。
  • We adore them for their generosity.我们钦佩他们的慷慨。
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