旅游英语口语就该这么说:第285期 投诉 承诺调查

 　　I'm sorry to hear that. That's unusual. I'll look into the matter at once. 很抱歉，这很不寻常。我立刻去调查。

　　Anyway, I've lost my confidence in your hotel. Please cross the crab¹ off my bill and I'll leave now. 无论如何，我已对你们酒店失去信心，请在账单上剔除这个菜，然后给我结账。

　　Please be assured that we will look into the matter. Our chef is very particular. 可以叫您保证我们一定会追查此事的。我们的厨子很不错的。

1 crab   

n.螃蟹，偏航，脾气乖戾的人，酸苹果；vi.捕蟹，偏航，发牢骚；vt.使偏航，发脾气

参考例句：

• I can't remember when I last had crab.我不记得上次吃蟹是什么时候了。
• The skin on my face felt as hard as a crab's back.我脸上的皮仿佛僵硬了，就象螃蟹的壳似的。