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美国国家公共电台 NPR 'There Is No Good Card For This': What To Say When 'Condolences' Isn't Enough

时间:2017-02-17 02:28来源:互联网 提供网友:nan   字体: [ ]
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RACHEL MARTIN, HOST:

It is the day before Valentine's Day. And if you've ever found yourself frustrated1 in the quest for the perfect card, greeting card designer Emily McDowell might have the one for you.

A few years back, she wanted to create a card for someone to give in an awkward, early stage of a relationship on Valentine's Day.

EMILY MCDOWELL: And it says, (reading) I know we're not, like, together or anything, but it felt weird2 to just not say anything, so I got you this card. It's not a big deal. It doesn't really mean anything. There isn't even a heart on it. So basically it's a card saying, hi. Forget it.

And forget it is in little, tiny letters.

MARTIN: And thus, McDowell found her niche3, creating greeting cards for the relationships we have, not necessarily the ones we want. She has expanded that idea into a book called "There Is No Good Card For This: What To Say And Do When Life Is Scary, Awful, And Unfair To People You Love." It's an outgrowth of one of her early lines of greeting cards that tackled grief.

MCDOWELL: Because traditional sympathy cards sometimes leave a bit to be desired in terms of people not really knowing what to say, and...

MARTIN: Which is why we buy a greeting card, right? (Laughter).

MCDOWELL: Exactly.

MARTIN: Because...

MCDOWELL: Exactly.

MARTIN: ...We don't know what to say.

MCDOWELL: Exactly, and I had personally had cancer 15 years ago and had been on the receiving end of people's attempts at sympathy cards, which, you know, not being their fault, but being just sort of weird. Like, a get-well-soon card is kind of strange if you might not, you know?

MARTIN: Yeah.

MCDOWELL: And I felt like there was an opportunity to start conversations that were sort of more honest and deeper and more helpful around these issues of illness and loss that we have such a hard time talking about.

MARTIN: Yeah. Can you share a moment when someone, and you don't have to name them, but when someone said the absolute wrong thing to you when you were sick, or a time when you wish someone had said something differently?

MCDOWELL: Sure, yeah. I mean, it was when we had answering machines. And I came home to a voicemail that said, hey, I was just thinking of you because we had this family friend who passed away from cancer today (laughter). So I just wanted to know how you were doing.

MARTIN: Oh, no.

MCDOWELL: And it's super well-intentioned.

MARTIN: I mean, it is honest, right?

MCDOWELL: Totally honest.

MARTIN: It's totally honest.

MCDOWELL: Totally honest, it's just, you know, a lot of people say things trying to relate and end up sort of taking it in a weird place.

MARTIN: So how do you walk that line between being honest in your approach with someone who's going through a hard thing and being sensitive?

MCDOWELL: Really, I think it's all about listening. And I think a lot of what we go into in the book is that we operate under the assumption that we need to find the right words. And the good news is that Oprah can't even do that. Nobody can do that. And so you kind of are off the hook in that really all you need to say is, I'm here, and I'm thinking about you. And how are you doing today? And then let the person talk.

MARTIN: There's also this expectation that we have to reassure4, right? That's - that's the social tendency is to tell our friend or loved one that everything's going to be OK or to point out a silver lining5. And there's not a lot of room in the culture to just be angry or sad.

MCDOWELL: Absolutely. We don't - culturally, we're just not comfortable with a lot of those emotions and anything that I call death-adjacent, where the end could potentially result in death, which is ironic6 because all of our lives will result in death. I mean...

MARTIN: We're all going to get to the...

MCDOWELL: ...That's the - yeah. That's the...

MARTIN: We're all going to get there.

MCDOWELL: ...One thing we all have in common is that we're all going to die. So, yeah, we do feel, like, this sort of internal pressure to come up with a silver lining. And when you are a person who's going through something, that feels like your pain, which is very real, is being minimized.

MARTIN: I love this card, which acknowledges the anger that can live in these dark situations. (Reading) Please let me be the first to punch the next person who tells you everything happens for a reason. I'm sorry you're going through this, in smaller script at the bottom.

MCDOWELL: Right. When someone says to you when you're going through something, everything happens for a reason, you do kind of want to punch that person.

MARTIN: (Laughter).

MCDOWELL: But you also feel guilty for wanting to punch them because you know that they're just trying to help. One of the goals that I had with these cards was to make people who were going through these things feel understood.

MARTIN: Yeah, I also love that you get specific with issues that don't ordinarily have their own section in the greeting card aisle7. You've got one on infertility8.

MCDOWELL: Well, what was interesting with that was that infertility was, by far, the one that was most requested. And it was not one - because it's not a situation that I've personally been through and so it wasn't something that was in the initial list of things that I thought of. But there - I got so many requests, both from people who knew me and from strangers, that I started researching it, and then I started writing to it.

MARTIN: What did you want to do with this book, because it's one thing to have these greeting cards and to be reaching out and giving people these tools in that way? But you've now kind of sewn some some lessons together. What do you...

MCDOWELL: Yeah, so...

MARTIN: ...Want people to take from this?

MCDOWELL: Well, the book - what became obvious in all of this feedback that we were getting from people was there needs to be some sort of guide that goes deeper than these cards can go but that's in the same tone as the cards - down-to-earth, relatable, even funny. And I didn't - I wasn't qualified9 to write that book.

(LAUGHTER)

MARTIN: Enter Kelsey Crowe.

MCDOWELL: Enter Kelsey Crowe, who is an empathy scholar and runs an organization that she founded in San Francisco called Help Each Other Out where they do empathy boot camp workshops...

MARTIN: Wow.

MCDOWELL: ...Which is...

MARTIN: Teaching people empathy.

MCDOWELL: ...Sitting down. Yeah, I mean, teaching people empathy around this particular thing. And we took her research and a lot of the material that she's developed for her workshops and turned it into an illustrated10 guide for how to show up...

MARTIN: Yeah.

MCDOWELL: ...How to be.

MARTIN: After you've sent the greeting card...

MCDOWELL: Yeah, after you've sent the card, right.

MARTIN: ...How are you in someone's life who's going through a hard thing?

MCDOWELL: Yeah, and how to be in it as yourself. I mean, one of the big things that we stress in the book is that you don't have to be a person who is, like, an emotional ninja. You don't have to be someone who's good at feelings. And that's a thing I think that people are afraid of. They feel like, oh, I'm not the kind of person who can.

MARTIN: Emily McDowell is the creator of Empathy Cards, and she's the co-author of the book "There Is No Good Card For This: What To Say And Do When Life Is Scary, Awful, And Unfair To People You Love."

Emily, thanks so much for talking with us.

MCDOWELL: Thank you so much for having me.

(SOUNDBITE OF ANAN RYOKO'S "UTAKATA")


点击收听单词发音收听单词发音  

1 frustrated ksWz5t     
adj.挫败的,失意的,泄气的v.使不成功( frustrate的过去式和过去分词 );挫败;使受挫折;令人沮丧
参考例句:
  • It's very easy to get frustrated in this job. 这个工作很容易令人懊恼。
  • The bad weather frustrated all our hopes of going out. 恶劣的天气破坏了我们出行的愿望。 来自《简明英汉词典》
2 weird bghw8     
adj.古怪的,离奇的;怪诞的,神秘而可怕的
参考例句:
  • From his weird behaviour,he seems a bit of an oddity.从他不寻常的行为看来,他好像有点怪。
  • His weird clothes really gas me.他的怪衣裳简直笑死人。
3 niche XGjxH     
n.壁龛;合适的职务(环境、位置等)
参考例句:
  • Madeleine placed it carefully in the rocky niche. 玛德琳小心翼翼地把它放在岩石壁龛里。
  • The really talented among women would always make their own niche.妇女中真正有才能的人总是各得其所。
4 reassure 9TgxW     
v.使放心,使消除疑虑
参考例句:
  • This seemed to reassure him and he continued more confidently.这似乎使他放心一点,于是他更有信心地继续说了下去。
  • The airline tried to reassure the customers that the planes were safe.航空公司尽力让乘客相信飞机是安全的。
5 lining kpgzTO     
n.衬里,衬料
参考例句:
  • The lining of my coat is torn.我的外套衬里破了。
  • Moss makes an attractive lining to wire baskets.用苔藓垫在铁丝篮里很漂亮。
6 ironic 1atzm     
adj.讽刺的,有讽刺意味的,出乎意料的
参考例句:
  • That is a summary and ironic end.那是一个具有概括性和讽刺意味的结局。
  • People used to call me Mr Popularity at high school,but they were being ironic.人们中学时常把我称作“万人迷先生”,但他们是在挖苦我。
7 aisle qxPz3     
n.(教堂、教室、戏院等里的)过道,通道
参考例句:
  • The aisle was crammed with people.过道上挤满了人。
  • The girl ushered me along the aisle to my seat.引座小姐带领我沿着通道到我的座位上去。
8 infertility 37ExE     
n.不肥沃,不毛;不育
参考例句:
  • It is the Geneva, Switzerland-based Biotech Company's second recombinant infertility drug. 它是瑞士生物技术公司在日内瓦的公司生产的第二种重组治疗不孕症的药。 来自英汉非文学 - 生命科学 - 生物技术制药疫苗
  • Endometritis is a cause of infertility. 子宫内膜炎是不育的原子。 来自辞典例句
9 qualified DCPyj     
adj.合格的,有资格的,胜任的,有限制的
参考例句:
  • He is qualified as a complete man of letters.他有资格当真正的文学家。
  • We must note that we still lack qualified specialists.我们必须看到我们还缺乏有资质的专家。
10 illustrated 2a891807ad5907f0499171bb879a36aa     
adj. 有插图的,列举的 动词illustrate的过去式和过去分词
参考例句:
  • His lecture was illustrated with slides taken during the expedition. 他在讲演中使用了探险时拍摄到的幻灯片。
  • The manufacturing Methods: Will be illustrated in the next chapter. 制作方法将在下一章说明。
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TAG标签:   NPR  美国国家电台  英语听力
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