BEP 127 INT – Meetings: Discussing a Problem

This second part of a two-part Business English Podcast series on running and participating in a problem-solving meeting.

In the first part of this meeting (see BEP 126), the team spent time answering the question: “What is the problem?” In today’s episode, we’re going to focus on how to brainstorm¹ solutions to a problem through discussion, how to evaluate and eliminate suggestions and then agree a plan of action.

Kathryn, the head of Human Resources at a medium-sized company, is meeting with department heads to discuss a problem they are having with low staff morale². The team has identified the root cause of the problem as the separation of staff across 3 different office locations.

Kathryn wants everyone to critique the ideas that the group has brought forward, in order to eliminate impractical³ suggestions. We’ll see how she confirms the best solution and how her team suggests points for action. As the dialog starts, Kathryn closes the brainstorming⁴ session and sums up the input⁵ that has been received.

Listening Questions

1) How many ideas does the group come up with for solving the staff morale problem?
2) Which idea does the group agree is the best one to try?
3) Name one of the action points suggested near the end of the meeting.

1 brainstorm   

vi.动脑筋，出主意，想办法，献计，献策

参考例句：

• The women meet twice a month to brainstorm and set business goals for each other.她们每个月聚会两次，在一起出谋献策，为各自制定生意目标。
• We can brainstorm a list of the most influential individuals in the company.我们可以集体讨论，列出该公司中最有影响的人员的名单。

2 morale   

n.道德准则，士气，斗志

参考例句：

• The morale of the enemy troops is sinking lower every day.敌军的士气日益低落。
• He tried to bolster up their morale.他尽力鼓舞他们的士气。

3 impractical   

adj.不现实的，不实用的，不切实际的

参考例句：

• He was hopelessly impractical when it came to planning new projects.一到规划新项目，他就完全没有了实际操作的能力。
• An entirely rigid system is impractical.一套完全死板的体制是不实际的。

4 brainstorming   

献计献策,合力攻关

参考例句：

• With Brainstorming, treat the view on how to solve the problem rightly. 利用脑激励法(Brainstorming)，正确对待学生实验中的问题解决观。
• We are going to do some brainstorming soon. 我们很快就要做些脑力激荡。

5 input   

n.输入(物)；投入；vt.把(数据等)输入计算机

参考例句：

• I will forever be grateful for his considerable input.我将永远感激他的大量投入。
• All this information had to be input onto the computer.所有这些信息都必须输入计算机。