旅馆英语对话-Disputing the Bill(1)

A: My amenities¹ bill says that I owe $10 for a movie, but I never ordered one.
B: Let's see. It says that you were charged Monday at 9:00 p.m. for the movie "Titanic²."
A: That's absolutely wrong! I was out exploring the city Monday night.
B: Okay, let me see what I can do.
A: Thank you. I didn't think it would be this simple.
B: I can take the $10 off your bill, but I need to charge you $2 for the service.
A: Are you serious? I have to pay $2 for a movie I never watched?
B: Unfortunately, sir, it's how the computer is programmed.
A: This is outrageous³! I'm never coming back to this hotel again!
B: I'm sorry, sir. Perhaps you'd like to write a letter to headquarters.
 

1 amenities   

n.令人愉快的事物；礼仪；礼节；便利设施；礼仪( amenity的名词复数 )；便利设施；（环境等的）舒适；（性情等的）愉快

参考例句：

• The campsite is close to all local amenities. 营地紧靠当地所有的便利设施。
• Parks and a theatre are just some of the town's local amenities. 公园和戏院只是市镇娱乐设施的一部分。 来自《简明英汉词典》

2 titanic   

adj.巨人的，庞大的，强大的

参考例句：

• We have been making titanic effort to achieve our purpose.我们一直在作极大的努力，以达到我们的目的。
• The island was created by titanic powers and they are still at work today.台湾岛是由一个至今仍然在运作的巨大力量塑造出来的。

3 outrageous   

adj.无理的，令人不能容忍的

参考例句：

• Her outrageous behaviour at the party offended everyone.她在聚会上的无礼行为触怒了每一个人。
• Charges for local telephone calls are particularly outrageous.本地电话资费贵得出奇。