英伦广角 2012-01-21 英国宣布天然气降价

 Blaine G Scottish power customer ,but last year another firm YIYANG build him 3,000 pound by mistake ,even though he won't their customer, after few threatening letters .he eventually receive hundred pounds compensation¹ from YIYANG 75 pound from the SG power,

And it end get phone calls ,and visitors from day click talks and threatening to cut my electricity is play off ,so young farm in the house is very concern it good to saw quit quickly .

Blaine is by no mean on his odds², more than four million customer made complain to the UK six big energy supply in 2011, over ** bill or meter reading, of those unresolved complains a staggering³ 90% were not take to the energy ombudsman test with investigating supply company ,this means consumer may be missing⁴ out millions pounds of unclaimed compensation ,the problem could be far big ,because the company don't have to publish the number of the complain they receive ,something they watch off wants to change .

Today the regulator said :we have already taken strong action against energy companies on the issue and find power 2 million pounds and British gas 2.5 million pounds for poor complaint handling

But expert say it's essential that the customer know their right .

So care this big sixes if the customers have the slight superstition⁵ been overcharged , what can they do about it

The first is contact energy supply ,take to meter reading and got it's handle unless looking it for you, if the energy supply doesn't think there is anything wrong ,that when you articulate⁶ to complain .may be you email or letter as complain handle by the correct team \t,and the energy firm has a week for which to reply to you ,if he doesn't reply or you unhappy with the response you get ,don't give up because that point you can articulate to the energy ombudsman , coincidentally the EDF energy choose today to announce the price cut ,the 5% in gas bill .

It is in line with quit market falling ,the wholesale⁷ price is, you probably know by that 10 percent last November, gas itself made the half energy bill we have charge the customers about made by transmission⁸ issue can charge their force ,so we pass on this saving⁹ the time when we really need them in the winter .

The decision by EDF to cut their bill could prompt other supplies to do the same ,that could mean some good news for customers

1 compensation   

n.补偿（或赔偿）的款物，补偿，赔偿

参考例句：

• Workers who have been unfairly dismissed may claim compensation.被无理开除的工人可以要求补偿。
• Equal compensation should be given to men and women for equal work.男女同工应同酬。

2 odds   

n.让步，机率，可能性，比率；胜败优劣之别

参考例句：

• The odds are 5 to 1 that she will win.她获胜的机会是五比一。
• Do you know the odds of winning the lottery once?你知道赢得一次彩票的几率多大吗？

3 staggering   

a.惊人的

参考例句：

• Why is that man staggering about the room like that? 那人为什么那样摇摇晃晃地在屋里走来走去？
• Profits have shot up by a staggering 25%. 利润惊人地攀升了25%。

4 missing   

adj.遗失的，缺少的，失踪的

参考例句：

• Check the tools and see if anything is missing.检点一下工具，看有无丢失。
• All the others are here;he's the only one missing.别人都来了，就短他一个。

5 superstition   

n.迷信，迷信行为

参考例句：

• It's a common superstition that black cats are unlucky.认为黑猫不吉祥是一种很普遍的迷信。
• Superstition results from ignorance.迷信产生于无知。

6 articulate   

adj.口齿伶俐的，发音清晰的；v.清楚地讲话

参考例句：

• That man is not very articulate.那人口齿不清。
• Articulate speech is very important.清楚的表达能力是非常重要的。

7 wholesale   

n.批发；adv.以批发方式；vt.批发，成批出售

参考例句：

• The retail dealer buys at wholesale and sells at retail.零售商批发购进货物，以零售价卖出。
• Such shoes usually wholesale for much less.这种鞋批发出售通常要便宜得多。

8 transmission   

n.播送，发射，传送，传递，传染

参考例句：

• When the transmission is good,foreign stations can be heard.在传送情况良好时，以收到外国电台。
• The letter was delayed in transmission.这封信在传递中被耽误了。

9 saving   

n.节省，节约；[pl.]储蓄金，存款

参考例句：

• Energy saving is term strategic policy of our country.节约能源是我国长期的战略国策。
• Old-fashioned housewives were usually very saving.旧时的家庭主妇通常都很节俭。