通用商务：英语商业书信-信中常用语(4)

    （20）表示抱歉（冒昧做了某事）

    To take the liberty of doing something; To take the liberty to do something; To take the liberty in doing something.

    （21）甚感遗憾，请包涵

    To regret; To be sorry; To be chagrined¹; To be mortified²; To be vexed³; To regret to say; To be sorry to say; To one's regret; To feel a great regret for; To express regret; To be regretted; To be a matter for regret; To be regrettable; To be deplorable.

    （22）（我们）对于...甚感荣幸

    To have the honour of doing (being); To have the honour to do (be); To do one (oneself) the honour of doing (being); To esteem⁴ (regard) it as a high honour to do (be); To appreciate the honour to do (be); To feel honoured to do (be); To owe one a debt of honour to do (be); To be honoured with doing (being) something; To honour one with doing (being) something.

    （23）请

    Please; Kindly⁵; be good enough; Be kind enough; Have the kindness.

    （24）感谢，衷心感谢等

    To thank; To be (feel) thankful; To be (feel) grateful; To be obliged; To be indebted; To esteem (it) a favour (privilege); To give (tender, return) one's thanks; To express one's gratitude⁶ (appreciation); To tender one's sincere thanks for; To be overwhelmed with gratitude.

    （25）请照顾等

    (Noun)(请吩咐) 
    Command; Order; Service
    (Verb)(服务) 
    To command; To order; To serve; To be at one's service; To render service to one; To do one a service; To be of service to one.

1 chagrined   

adj.懊恼的，苦恼的v.使懊恼，使懊丧，使悔恨( chagrin的过去式和过去分词 )

参考例句：

• I was most chagrined when I heard that he had got the job instead of me. 当我听说是他而不是我得到了那份工作时懊恼极了。 来自《简明英汉词典》
• He was [felt] chagrined at his failure [at losing his pen]. 他为自己的失败 [遗失钢笔] 而感到懊恼。 来自辞典例句

2 mortified   

v.使受辱( mortify的过去式和过去分词 )；伤害（人的感情）；克制；抑制（肉体、情感等）

参考例句：

• She was mortified to realize he had heard every word she said. 她意识到自己的每句话都被他听到了，直羞得无地自容。
• The knowledge of future evils mortified the present felicities. 对未来苦难的了解压抑了目前的喜悦。 来自《简明英汉词典》

3 vexed   

adj.争论不休的；（指问题等）棘手的；争论不休的问题；烦恼的v.使烦恼( vex的过去式和过去分词 )；使苦恼；使生气；详细讨论

参考例句：

• The conference spent days discussing the vexed question of border controls. 会议花了几天的时间讨论边境关卡这个难题。
• He was vexed at his failure. 他因失败而懊恼。 来自《现代汉英综合大词典》

4 esteem   

n.尊敬，尊重；vt.尊重，敬重；把…看作

参考例句：

• I did not esteem him to be worthy of trust.我认为他不值得信赖。
• The veteran worker ranks high in public love and esteem.那位老工人深受大伙的爱戴。

5 kindly   

adj.和蔼的，温和的，爽快的；adv.温和地，亲切地

参考例句：

• Her neighbours spoke of her as kindly and hospitable.她的邻居都说她和蔼可亲、热情好客。
• A shadow passed over the kindly face of the old woman.一道阴影掠过老太太慈祥的面孔。

6 gratitude   

adj.感激，感谢

参考例句：

• I have expressed the depth of my gratitude to him.我向他表示了深切的谢意。
• She could not help her tears of gratitude rolling down her face.她感激的泪珠禁不住沿着面颊流了下来。