电话英语—电话故障(9-4)

Dialogue¹ C

　

(A：Operator B：Li Ming)

A：Hello．How can I help you？

B：Hello．Look，I think my phone is out of order²．

A：What seems³ to be the problem⁴？

B：I've been trying to get through to a number for the past fifteenminutes，but I keep getting a funny noise．

A：Are you sure it's the right number，sir？

B：Yes，I've checked in the telephone book．Are the lines over-loaded？

A：What kind of sound is it making？

B：A continuous⁵ beeping sound．And I can't get a proper⁶ dialingtone．I'm calling from another line．

A：You may have a fault⁷ on your line．I'll report⁸ it to the engi-neers．

B：Thank you very much for your help．

A：Don't mention⁹ it．Bye-bye．

B：Good-bye．

1 dialogue   

n.对话；vi.对话；vt.用对话表达

参考例句：

• Practise the dialogue in pairs.两人一组练习对话。
• The dialogue went on until nine o'clock.谈话一直到九点。

2 order   

n.订单；命令；n.顺序，整齐；勋章；阶级，决议；vt.命令； 调整；定购

参考例句：

• His desk is always in order.他的书桌上总是整整齐齐的。
• You pay for it at the time you order it.订购时就得付款。

3 seems   

v.好像，仿佛( seem的第三人称单数 )

参考例句：

• She seems to feel ambivalent about her new job. 她似乎对新工作忧喜参半。
• Her return to the team now seems a certainty. 她的归队现在似乎已成定局。

4 problem   

n.问题；难题

参考例句：

• The problem is ongoing.这个问题尚未解决。
• This problem is too hard for me to solve.这个问题太难，我解决不了。

5 continuous   

adj.继续的，连续的，持续的，延伸的

参考例句：

• She finally got in after 10 years'continuous effort.坚持不懈地努力了十年后，她终于当选了。
• We must be continuous to study.我们必须不断学习。

6 proper   

adj.正当的，正确的，合适的

参考例句：

• It is proper that you should ask your father.你当然应该问你的父亲。
• To be rude to the old is not proper.对老人粗鲁是不适当的。

7 fault   

n.过错；缺点；故障；毛病；vt.挑剔；vi.弄错

参考例句：

• It's not our fault.这不是我方过错。
• I cannot pass over his fault.我不能宽恕他的过失。

8 report   

n.报告，汇报；传说，传阅；v.报告，报到

参考例句：

• We're going to listen to a report this afternoon.今天下午我们要去听报告。
• I shall report to you.我将向你汇报。

9 mention   

n.提及，说起；v.提到，谈到；vt.说起，提到

参考例句：

• Don't mention this problem this evening.今晚别提这个问题。
• You didn't mention to me when you are leaving.你没有告诉我何时动身。