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Low satisfaction for energy buyers
Mon, 20 Jan 14
A new low in customer satisfaction with gas and electricity suppliers has revealed1 "the failings of a broken energy market", according to consumer group Which? China's economy, the world's second-largest, grows at its slowest pace in 14 years in 2013, latest figures show. And banks were fined a record ￡472m by regulators last year. We ask what the big financial firms are doing to clean up their act.
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