A: May I speak with the property manager, please?

B: Hello, this is the property manager. How may I help you?

A: During that horrible rainstorm last night, my roof began to leak.

B: What room was the leak in?

A: It was in our bedroom.

B: Are you on the top floor, or is there another apartment above you?

A: We are on the top floor.

B: I will be sending someone out as soon as I can get hold of the roofer. Will you be home this morning?

A: Yes, we will be in all morning.

B: Fine. If you do end up going somewhere, we can just use our pass key.