银行英语情景口语 第136期:国际结算业务 拒付退单(4)(在线收听

   A: Hello again. What can I do for you today?

  您好,又见面了。今天我有什么可以帮您的?
  B: Yes, I'm back! It's nice to see you again. I'm here about those documents.
  是呀,我回来了!很高兴再次见到你。我是来处理这些单据的。
  A: Ah yes, the ones from Sapporo we were dealing with yesterday?
  是啊,是昨天我们处理的从札幌过来的那些单据吗?
  B: That's right. I had a phone call asking me to come back in,about rejecting them?
  正是如此。我接到电话让我回来,是关于拒付退单的事吗?
  A: Well, we were contacted by your manager and he said......
  嗯,您的经理联系过我们,他说......
  B: Yes, we talked about it and thought it was better and significantly quicker to ask the company to pay a Discrepancy Fee.
  是的,我们谈过了,而且我们认为要求对方支付不符点费用比较好,而且要快很多。
  A: The customer got back to us this morning and they have agreed to pay a Discrepancy Fee of 100 US dollars.
  今天早上该客户回复了我们,他们已经同意支付100美元的不符点费用。
  B: That's wonderful news! I'm glad we decided to rethink our actions; it's all turned out for the best this way. Thank you for helping us to fix that little problem.
  真是个好消息!我真高兴我们决定重新考虑我们的处理办法,结果证明这才是最好的结果。谢谢你帮助我们解决那个小问题。
  原文地址:http://www.tingroom.com/lesson/yhyyqjky/402892.html