看病就医篇:接待病人(2)(在线收听

A: Hi, may I speak to Ryan, please?

B: This is Ryan you are speaking with. What can I do for you?

A: Hi, Ryan, this is Malia, and I will not be coming to work today.

B: What is wrong with you?

A: I have really bad poison oak and can’t stop itching.

B: How long have you had it?

A: I’ve had it a few days, but the rash really got bad last night.

B: How have you been treating it?

A: I have some lotion that the doctor gave me, as well as an antihistamine.

B: That should work. I’ll see you tomorrow when you return to work.

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