会话急救包 Are you OK there? 你那里还好吗? Is everything ok? 一切还好吗? Are you all right? 你还好吗? My computer is down. 我的电脑当机了 The fax is not working. 传真机又故障了 This printer is jammed again. 印表机又有卡纸了. Can I help? 需要我帮忙吗？ I could you some help. 我需要人帮忙