商务谈判实例(一)(在线收听

    Dan Smith是一位美国的健身用品经销商,此次是Robert Liu第一回与他交手。就在短短几分钟的交谈中,Robert Liu既感到这位大汉粗犷的外表,藏有狡兔的心思――他肯定是沙场老将,自己绝不可掉以轻心。双方第一回过招如下:
    D: I'd like to get the ball rolling(开始)by talking about prices.
    R: Shoot.(洗耳恭听)I'd be happy to answer any questions you may have.
    D: Your products are very good. But I'm a little worried about the prices you're asking.
    R: You think we about be asking for more?(laughs)D: (chuckles莞尔) That's not exactly what I had in mind. I know your research costs are high, but what I'd like is a 25% discount.
    R: That seems to be a little high, Mr. Smith. I don't know how we can make a profit with those numbers.
    D: Please, Robert, call me Dan. (pause) Well, if we promise future business――volume sales(大笔交易)――that will slash your costs(大量减低成本)for making the Exec-U-ciser, right?
    R: Yes, but it's hard to see how you can place such large orders. How could you turn over(销磬)so many? (pause) We'd need a guarantee of future business, not just a promise.
    D: We said we wanted 1000 pieces over a six-month period. What if we place orders for twelve months, with a guarantee?
    R: If you can guarantee that on paper, I think we can discuss this further.

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