阿美的衣服刚穿了一周就发现线头松了。她拿到店里要求退货,但是事情似乎并没有预想的那么顺利。问题究竟是怎么解决的呢?往下看吧! Salesclerk:Can I help you? May: Yes, I have a complaint to ma...
商务口语大全 partⅡ 商业服务 Unit 7 售后服务...
阿美的衣服刚穿了一周就发现线头松了。她拿到店里要求退货,但是事情似乎并没有预想的那么顺利。问题究竟是怎么解决的呢?往下看吧! Listen Read Learn Salesclerk:Can I help you? May: Yes, I have a complaint to make. Salesclerk: What's the problem? May: I b...
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(167) A: I'm sorry, but I don't think this damage is our fault. B: What do you mean? A: It looks like the shipping company did this. B: We'd better take it up with them, in that case. A:抱歉,不过...
(161) A: Yes, may I help you? B: We had a damaged shipment from you. A: We'll look into it right away for you. A:有什么事吗? B:你们送来的货有损坏。 A:我们会立刻调查清楚。...