30 CEO 1: M: So who does he think he is, anyway, I can't believe the way that my boss has been ordering everyone around laterly, I mean, it's now like he is the CEO, or anything. W: Um, Actually I am guessing you didn't get the MEMO. Your boss was s...
Hard bargainers VS. soft bargainers Dialogue 1 A: We've got a problem...it looks like we'll need more spotlights on the exhibition booth. The client thinks it's too dark,and they want to add halogen lighting. We've already got 3 sets of track lighti...
Accepting and Confiming Dialogue 1: A: We agree to give you a break on the price, all together a discount of 6%. Good news is, I taled to my boss, he confirmed that if you take care of the shipping costs, we'll throw in insurance. B: Greed! I'd love...
Dialogue 1 A:Is there any way you can cut us a better deal on your wholesale price for this order? B: We did the best that we could to give you a low price. Did you get our recent estimate? A: Based on the estimate you gave us,by the time we figure...
No.26 making concession Dialogue 1 A: I really hope to reach an agreement with you today that is suitable and beneficial for us both. I've thought through a lot of these details, and I hope we can have a chance to discuss them and result any differe...
25 Clarifying the stakes Dialogue 1 A: Hello? Ms. Patterson? This is Bill from Workmate calling. I'm just wondering if you had a chance to look over the estimate I sent for your gala dinner project next month. As I said in my email, we can help you...
024 Farewells Dialogue 1 A: .....and that concludes our tour. We'd like to thank you for coming, and we hope you enjoyed your time with us today. Do you have any questions about the things we shared with you during our factory tour? B: No, your expl...
023 Polite Questions Dialogue 1 A: Hello! You have reached the offices of Maddox and McKnight, can I help you? B: Yes, my name is Max Richards. May I please speak to George Nelson? I have already called several times. It seems I always catch him out...
022 Delivering Bad News Dialogue 1 A: Bob, can I talk to you for a minute? There have been some developments for the Stewart case that I really need to talk to you about. B: Yeah, what's the matter now? We've had so much trouble with this case alrea...
021 Small talk Dialogue 1 A: Hi, there, I'm steve Saunders. What's your name? B: I'm Paul Whitney. Isn't this convention great? A：Yes, it is, better than I expected it would be. The presenters have been first rate. Is this the first conference you'...
