M: Good morning, Madam. Can I help you? W: Yes, Ive come to inquire about a 6,000-dollar remittance from California. Has it arrived? M: May I have your name, please? W: My name is Jenny Clinton. M: I see. Wait for a moment please. I am sorry, Mrs. C...
W: Excuse me, I got a parcel arrival notice yesterday. M: Would you show me your notice? W: Here you are. M: Please endorse it first. Do you have identification? W: Yes, here is my ID card....
M: Excuse me! W: May I help you? M: Yes, I'd like to send this book to France. W: Let me weight it first. That'll be 14 dollars. M: Can it go in an envelop? W: Of course, it's 4 dollars now. M: Do I need stamps? W: No, you don't. We use computers no...
W: Would you please weight this letter for me? M: Well, it's a bit overweight. You must pay extra for it. W: How much? M: We demand a surcharge of 80 cents for it....
W: The City Bank. May I help you, sir? M: Yes, I'd like to close my account. W: May I have your name, please? M: Adam Smith. W: All right. What's your address? M: 56 Edison Ave, Apartment 39, Los Angeles. W: When would you like your account closed?...
W: Hello! How can I help you, sir? M: I want to take out a loan for school. What kind of interest rate do you offer? W: Do you qualify for any of the Federal loan programs? M: Yes, but I need to borrow some more money. W: Well. In that case we can o...
W: I'd like to apply for a credit card. Can you help me with my application? M: I'd be glad to. W: I'm afraid that I don't have a credit history. I just came to this country. M: Do you have an account with this bank? W: I'm afraid not. M: In that ca...
M: Hello, may I help you? W: Yes, I need some more cash for my visit in China. May I cash a travelers check here? M: Of course. We would be happy to cash it for you. W: I was going to cash it at the hotel, but one of my friends said that banks alway...
M: Good afternoon, Miss. What can I do for you? W: Could you tell me my account balance? My account number is... M: Just a moment, please. Your name? W: Emily Smith. M: Here is your balance. W: Thank you. I want to make a withdrawal of 150 dollars....
M: Can I help you, Miss? W: Yes, I'd like to open an account. M: Certainly, Miss. What kind of account would you want? W: I am not too sure, but I need an account from which I can withdraw money anytime I like, and get some interest on it as well. M...
