Cynthia and George went shopping together at Wal-Mart. I need a water dispenser for my office, Cynthia told George. What do you mean by water dispenser? George asked. You know, one of those things that they put the big five-gallon jug upside down int...
If your company offers a service, you may find that you have to deal with complaints from customers and clients. In this unit, we look at some phrases that may be helpful in this situation. 如果你们公司提供一项服务,你有可能发现你要处理来自顾客和代...