在线英语听力室

如何转接国际电话

时间:2013-08-31 12:48:29

(单词翻译:单击)

   如今可是个商业发达的时代,但凡与国外公司有业务联系,就会有国际电话打到办公室里。那么,怎样得体优雅的转接电话、帮助树立公司的良好形象呢?给大家来几段对话实例,多加模仿和练习,功夫自然就有了。

  O=Operator1, C=Chinese
  O: Is this the Silver Star Trading Company?
  C: Yes, it is.
  O: This is the overseas telephone operator in the United States. We have a call for Mr. John Wang in the International Finance2 Department from a Mr. Robert of ABC Company in New York.
  C: From whom?
  O: From a Mr. Robert of ABC Company in New York.
  C: Thank you. Just hold the line, please.
  Several seconds later...
  C: Hello. I'm sorry but Mr. Wang is in a conference right now.
  O: Oh, is that right? When will he be free?
  C: Well, he'll be free around four o'clock.
  O: I see. Just a minute, please.
  Several seconds later...
  O: Hello. How about Mr. Peter Chen, then?
  C: Yes, he's here. One moment, please.
  Several seconds later...
  Peter Chen: Hello. This is Peter Chen speaking.
  O: Oh, Mr. Chen? Will you hold the line, please?
  Several seconds later...
  O: Thank you for waiting. Mr. Robert is on the line. Go ahead, please.
  Peter Chen: Thank you.

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