商务口语天天说 怎样写道歉信（在线收听）

第一句: I was very concerned when I received your letter yesterday.

我对昨天你的来信非常关心。

A: I was very concerned when I received your letter yesterday complaining that the central heating system in your new house had not been completed by the date promised.

昨天收到你的来信，抱怨你新家的中央供暖系统未按规定时间装好，对此我非常关心。

B: What's that?

那时候什么？

A: A letter of apology.

一封道歉信。

第二句: We are sorry we cannot send you immediately the catalogue and price list.

对您所要的目录和价格单，很抱歉不能马上过去。

A: We are sorry we cannot send you immediately the catalogue and price list for which you asked in your letter of March 10.

来信所要的目录和价格单，很抱歉不能马上过去。

B: Why?

为什么？

A: Supplies are expected from the printers in two weeks and as soon as we receive them, we will send you a copy.

印刷商两周后供货，一旦收到，我们将给您寄去一份。

其他表达法:

Dear Mr./Ms,

I was very concerned when I received your letter yesterday complaining that the central heating system in your new house had not been completed by the date promised.