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Resolving difficulties

时间:2009-05-18 09:12来源:互联网 提供网友:粉领一族   字体: [ ]
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    (单词翻译:双击或拖选)

David:  Yes, I mean of course it’s true that presentations can be challenging but the important thing is just to prepare properly.  Make sure you know who

your audience is, what they expect from you - and of course most importantly, what the aim of your presentation is. 
Carmela:  And if you like to prepare properly for today’s programme - than grab a pen and paper now - so that you can write down today’s phrases.   
Okay, let’s move on to our first example of a presentation.   
We start at Kelly Services, which is an international recruitment(招募,招聘) company.   

colleagues.   
CLIP
“Ladies and gentlemen, thank you very much for coming along here today. I hope my presentation isn’t going to take too long and that you will find it

interesting.    The purpose of today’s presentation is to discuss how we can improve internal communications within our company. 
Now let me begin by explaining that I’d like to talk about the business case for better communication, secondly1 I want to cover different styles and methods

and finally I would like to finish off by talking about some of the basics we need to have in place to deliver good quality, consistent(始终如一的)

communications across the company.     I’d be very happy to invite you to ask questions at the end of the session(会议,开庭期,市盘) and I’m sure there

’ll be plenty of time for us to discuss some of the points that have been raised.  

END OF CLIP
Carmela: Now have a listen to the beginning of another presentation. You’ll notice that it
follows a similar pattern to the last example.  Listen out for how Tim starts his
talk.  

CLIP
“Good afternoon ladies and gentlemen,  Thank you for finding the time to come and join me for this presentation this afternoon.   My name is Tim Mason, I‘m

a retail2 consultant3 and many of you will have seen me shadowing you in your jobs and looking through the accounts and so on in the company over the last

week.  I’ve invited you here today to have a look at my findings.  First, I’d like to have a look at the performance of the company, the sales of the

company over the last three years.  Then I’d like to have a look at our market share in the women’s wear market and look at our competitors and, thirdly I

’d like to suggest some improvements in our range of women’s wear.  At the end I’d be happy to answer any of your questions.

END OF CLIP
Carmela: David, what were some of the key expressions that we heard in those two
presentations.   
David:Well, I think it was very interesting that both of those presentations followed the standard pattern for an introduction.  We heard in both cases the

standard welcome “ladies and gentlemen, thanks for coming”. Than they moved on and they stated the purpose or the aim of the presentation - again with a

very simple phrase

“The purpose of this presentation -  is to talk to you about …this subject”. 
Then they move on to a summary of the main points of the presentation.  Now, normally the summary would focus on three main points and you’d hear

expressions like - “I’d like to talk about …”I want to have a look at…” I’d like to finish by saying…” - those kinds of phrases
Carmela: And then both speakers invite questions from the audience -  could you pick out the phrases that they use to do that.
David: They use a phrase like “at the end, you can ask questions”.   And the reason they do this is because they don’t want the audience interrupting them

continually with questions during the presentation - but they want to show that they are open to questions and that they welcome discussion as part of the

session .  
Carmela: Now let’s talk about the body of the presentation.  This is the main part of the Listen out now for the language used to introduce visual aids.(直

观教具)  

CLIP
“If you have a look at this first graph you can see that our sales topped 50 million the year before last. Then last year sales dropped to 40 million with a

slight recovery at the end of the financial year. However this year sales have continued to drop to an all time low of 30 million.  (Paper)  Now let’s look

at our market share. As you can see we have 25% of the market share, 10% down on last year.”
END OF CLIP

CLIP
A good example of how important internal communications are, is shown by some findings from research that we have recently undertaken.  Good communications

is a very key factor in staff motivation.(动机)   If you look at this slide, you will see how important it is to get the basics in place.  You need to

identify your communication requirement, agree your objectives and success criteria(标准), identify your target audiences, define the content of your

message.  and determine the style of delivery.  A good illustration of the communication process is when all those basics fall into place naturally.

END OF CLIP
Carmela:    Lots of language there for drawing attention to graphs, statistics and other additional information.  David, could you pick out some of the key

expressions that were used there?
David:Yes, I mean, again it’s interesting that both presenters4 make it very, very clear to their audience what exactly they are looking at.  If you look at

this first graph, we heard, If you look at this slide, we also heard, and obviously they
A good example of this is
or 

A good illustration of this is


And again we heard some signposting(树立标志) language to make it clear when the speaker was moving from one point to the next. Now let’s look at … -was

the expression that we heard to do that.
Carmela:Now let’s look at how a presentation might typically end.  We’re going back to Tim.
CLIP


Tim:Ladies and gentlemen if you have any questions I would be happy to answer them now.
Carrie: yeah, can I just ask .um . graph number 3 that last one you showed us can you explain to me where you’re intending to find the extra income to

increase the design arrangement in the maternity5 ware6?
Tim:Yes, a very good question I’ve looked at the office ware range and it is quite heavy on material, holiday ware tends to be much lighter7 much smaller

amounts of material involved and I think that s an area… FADE OUT ……where will certainly find a large saving. 
END OF CLIP
Carmela: Now, having told them at the beginning that they’d be able to ask questions, Tim then points out that this is a time that they can do just that. 

He invites some questions from his audience.  How, how did he signal that it’s question time?
David:  Yes, he said:
Ladies and gentlemen, if you have any questions I‘d be happy to answer them now.
That’s quite a long way of saying -  I mean a more simple way - would have been to say …

Does anyone have any questions
It’s also interesting that he handles the questions very well, making the person feel valued, feel wanted.    A way of doing this is simply to say “ that’

s a good question”.
Carmela: Thanks David. David Evans will be joining me next time for more Business Language To Go.

(本文由在线英语听力室整理编辑)


点击收听单词发音收听单词发音  

1 secondly cjazXx     
adv.第二,其次
参考例句:
  • Secondly,use your own head and present your point of view.第二,动脑筋提出自己的见解。
  • Secondly it is necessary to define the applied load.其次,需要确定所作用的载荷。
2 retail VWoxC     
v./n.零售;adv.以零售价格
参考例句:
  • In this shop they retail tobacco and sweets.这家铺子零售香烟和糖果。
  • These shoes retail at 10 yuan a pair.这些鞋子零卖10元一双。
3 consultant 2v0zp3     
n.顾问;会诊医师,专科医生
参考例句:
  • He is a consultant on law affairs to the mayor.他是市长的一个法律顾问。
  • Originally,Gar had agreed to come up as a consultant.原来,加尔只答应来充当我们的顾问。
4 presenters ef0c9d839d1b89c7a5042cf2bfba92e0     
n.节目主持人,演播员( presenter的名词复数 )
参考例句:
  • Each week presenters would put the case for their favourite candidate. 每个星期主持人推出他们最喜欢的候选人。 来自互联网
  • Karaoke was set up to allowed presenters to sing on the stage. 宴会设有歌唱舞台,可让出席者大演唱功。 来自互联网
5 maternity kjbyx     
n.母性,母道,妇产科病房;adj.孕妇的,母性的
参考例句:
  • Women workers are entitled to maternity leave with full pay.女工产假期间工资照发。
  • Trainee nurses have to work for some weeks in maternity.受训的护士必须在产科病房工作数周。
6 ware sh9wZ     
n.(常用复数)商品,货物
参考例句:
  • The shop sells a great variety of porcelain ware.这家店铺出售品种繁多的瓷器。
  • Good ware will never want a chapman.好货不须叫卖。
7 lighter 5pPzPR     
n.打火机,点火器;驳船;v.用驳船运送;light的比较级
参考例句:
  • The portrait was touched up so as to make it lighter.这张画经过润色,色调明朗了一些。
  • The lighter works off the car battery.引燃器利用汽车蓄电池打火。
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