流利美国口语2.4

Unit 2. Part 4. Talking on the phone.

Dialogue 1.

W: Mr. Green’s office. May I help you?

M: Yes. My name is John Smith. And I’d like to speak to Mr. Green, please.

W: One moment please. I’ll put you through.

M: Thanks.

Dialogue 2.

M: Hello?

W: Hello. Can I speak to Mr. Smith, please?

M: I am sorry, he is not here. Can I take a message?

W: Yes, please tell him that Mary called. It’s urgent.

Dialogue 3.

W: Operator. Can I help?

M: I am calling from a pay phone in west highlight. I’ve been trying to get through to a number for the past 15 minutes. But I keep getting a funny noise.

W: Are you sure it’s the right number, sir?

M: Yes, I have checked in the telephone book. Are the lines overloaded¹?

W: What kind of sound are you getting?

M: A continuous Bee Bing sound. And I can’t get a right dialing tone.

W: Ah, that explains it then. We’ve been having trouble with your area because of crossed lines. One moment and I’ll try and get the number for you.

Dialogue 4.

W: Hello. I’d like to speak to Mr. Wang.

M: What number are you calling?

W: I’d like to speak to Mr. Wang at 2345145.

M: Sorry, there is no one here by that name.

W: Oh, sorry for troubling you.

Dialogue 5.

W: Hello, overseas operator. May I help you sir?

M: Yes, I am going to call LA sometime next week and I’d like to find out the time difference and charges.

W: The time difference between LA and Beijing is 16 hours. The charges vary according to the types of calls you make. The cheapest is a station to station call, then a person to person call, the mini charge will apply for the first 3 minutes, then each additional minute will be charged.

M: Will you quote the charge?

W: Yes, if you notify the operator when you place a call.

Exercise.

1. Central, I was cut off.

2. Could you reconnect me please?

3. Wait a moment, I’ll put you through to the personnel department.

4. Can I have an outside line, please?

5. Hold on a moment. I’ll find out if he is in.

6. May I take a message?

7. She is not available now. May I take a message for her?

8. Sorry, wrong number.

9. Do you want to leave word for him that you called?

10. Please put me through to 2359853 extension 210?

11. I’d like to make a collect call to Jinan.

12. Operator, someone else is talking over the wire.

13. You can find the phone number in the directory.

14. Is that directory inquiries²?

15. Where is the telephone booth, please?

1 overloaded   

a.超载的，超负荷的

参考例句：

• He's overloaded with responsibilities. 他担负的责任过多。
• She has overloaded her schedule with work, study, and family responsibilities. 她的日程表上排满了工作、学习、家务等，使自己负担过重。

2 inquiries   

n.调查( inquiry的名词复数 )；疑问；探究；打听

参考例句：

• He was released on bail pending further inquiries. 他获得保释，等候进一步调查。
• I have failed to reach them by postal inquiries. 我未能通过邮政查询与他们取得联系。 来自《现代汉英综合大词典》