如何转接客户来电(1)

    A: Stone Corp. Hi, Mary speaking.
    四通公司, 您好，我是Mary。
    B: Hello, I’d like to speak to Mr. Hunter, please.
    你好，我想找Hunter先生。
    A: May I ask who is calling, please?
    请问您是哪位？
    B: My name is Herbert Wood of IBM Computer Company.
    我是IBM电脑公司的Herbert Wood.
    A: Thank you, Mr. Wood. One moment, please… (into PBX) Mr. Hunter, Mr. Wood of IBM Computer Company is on the line.
    谢谢，Wood先生，请稍等。（打内线电话）Hunter先生，IBM电脑公司的Wood先生找您。
    C: Can you find out what he wants?
    你可以问他有什么事吗？
    A: Yes, Mr. Hunter. (to caller) I’m sorry to have kept you waiting, Mr. Wood. Mr. Hunter is rather busy right now and would like to know what you wish to speak to him about.
    好的，Hunter先生。（对来电者说）对不起Wood先生，让您久等了。Hunter先生现在非常忙，他想知道你有什么事对他说。
    B: Yes, I want to buy some computer software and talk about developing¹ some other software. I don’t know whether he is interested in that or not?
    是的，我想买一些计算机软件，另外再谈一谈开发一些其它的软件。我不知道他是否有兴趣。
    A: I see. Thank you very much, Mr. Wood. Would you wait a moment, please? (to PBX) Mr Hunter, Mr. Wood wants to buy some computer software.
    我明白了，非常感谢，Wood先生。请你等一下好吗？（打内线电话）Hunter先生，Wood先生想买一些计算机软件。
    C: I see. Put him on line two.
    好的，请转到2号线。
    A: Yes, Mr. Hunter. (To caller) Mr. Wood, I’m very sorry to have kept you waiting. I’ll put you through to Mr. Hunter.
    好的，Hunter先生。（对来电者）Wood先生，不好意思让你久等了，我把你的电话接给Hunter先生。

1 developing   

adj.发展中的

参考例句：

• Transport has always been the key to developing trade.运输一直是发展贸易的关键。
• They are developing marketing network.他们正在发展销售网络。