旅游英语对话-Complaining about a Tour(3)

A: I would like to discuss some problems that I am having with this tour.
B: I am sorry you are having a difficult time. What may I help you with?
A: This tour company doesn’t seem to know the town very well. We are always getting lost!
B: I am sorry that that has been the case. How would you rate your accommodations¹?
A: Our accommodations are not very pleasant.
B: What don’t you like about your room?
A: The room was very noisy, and we couldn’t get to sleep.
B: That is unacceptable. Did you at least enjoy your dinner in the hotel restaurant?
A: The food was horrible² at the hotel restaurant, and a few of us got sick after eating there.
B: I am glad that you told me about the problems. I would like you to be my guest for a free massage³ at the hotel spa tonight.

 

1 accommodations   

n. 膳宿；住房

参考例句：

• They provided comfortable accommodations for visitors. 他们为旅客提供舒适的住处。
• Make a telephone call. Tell them to meet you at the railway station and to arrange accommodations. 先打个电话， 请他们接站，安排好食宿。

2 horrible   

adj.可怕的，极可憎的，极可厌的

参考例句：

• This is a horrible monster.这是一个可怕的怪物。
• That is a horrible accident.那是一次可怕的事故。

3 massage   

n.按摩，揉；vt.按摩，揉，美化，奉承，篡改数据

参考例句：

• He is really quite skilled in doing massage.他的按摩技术确实不错。
• Massage helps relieve the tension in one's muscles.按摩可使僵硬的肌肉松弛。