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商务电话英语实战宝典

时间:2011-09-08 09:17来源:互联网 提供网友:MarcoHoo   字体: [ ]
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    (单词翻译:双击或拖选)

   1.Beijing Trading Campany.May I help you?

  北京贸易公司。请问有何贵干?
  2.We have two Zhongs.
  我们这里有两位先生姓钟。
  3.Is that Bob Zhong,or John Zhong?
  你要接Bob钟,还是John钟?
  4.I’m sorry,he’s not in the office now.
  很抱歉,他现在不在办公室。
  5.Do you have any idea when he’ll be back?
  你知道他何时回来吗?
  6.I have no idea(when he’ll be back.)
  我不知道(他何时回来)。
  7.Can you ask him to call me when he comes back?
  他回来时请告诉他打电话给我好吗?
  8.It’s urgent1
  有急事。
  9.I’m sorry but he’s in Shanghai on business.
  很抱歉,他出差去上海了。
  10.Probably sometime tomorrow.
  可能明天(回来)。
  11.Is there anyone else who can help me?
  有没有其他的人能帮我?
  12.OK.I’ll just put you through.
  好的,我这就给您转接。
  13.Just a moment,please…
  请稍候。
  14.You’re welcome.
  别客气。
  15.Is Mary there?
  玛丽在吗?
  16.Mary is out right now.
  玛丽现在不在。
  17.Why don’t you call back later this afternoon?
  您不妨今天下午再打来。
  18.When will she be back?
  她何时会回来?
  19.Will it be too late if I call around 10∶00 this evening?
  如果我在晚上10点左右打来会不会太晚?
  Dialogue A
  (A:Receiver B:Smith)
  A:Good morning.Beijing Trading Company.May I help you?
  B:Good morning.This is Mr.Smith of King Electronics2 Compa-ny.I’d like to speak to Mr.Zhong,please.
  A:We have two Zhongs here.Is that Bob Zhong,or John Zhong?
  B:Bob.
  A:Mr.Bob Zhong in the Overseas Sales Division3
  B:Right.
  A:I’m sorry,he’s not in the office now.
  B:Do you have any idea when he’ll be back?
  A:I’m sorry,I have no idea.
  B:Can you ask him to call me when he cames back?It’s urgent.
  A:Yes,I will,Mr.Smith.
  B:Thank you.
  A:You’re welcome.
  Dialogue B
  (A:Receiver B:George Richter C:White)
  A:Hello.ABC Gompany.May I help you?
  B:Hello.This is George Richter.May I speak to Mr.Davis?
  A:I’m sorry but he’s in Shanghai on business.
  B:Do you have any idea when he’ll be back?
  A:Probably sometime tomorrow.
  B:I have a question abut4 the E-4800 computer.Is there any oneelse who can help me?
  A:Of course.Miss White is the export manager.Would you like tospeak to her?
  B:Yes,please.
  A:OK.I’ll just put you through.
  B:Hello.This is White speaking.Can I help you?
  A:Hello.This is George Richter of Beijing Trading Company.Is itpossible to make a change in our order?The order number is1518.
  C:And what kind of change did you want to make,sir?
  B:Well,we ordered twenty E-4800s,but we want to change themto P-6800s.
  L:Just a moment,please…Oh,I’m sorry,but they have alreadybeen sent.
  Dialogue C
  (A:Mary’s father B:Jane)
  A:Hello.
  B:Hi.This is Jane.Is Mary there?
  A:I’m sorry.Mary is out right now.She went shopping with her Mom.
  B:When will she be back?
  A:I’m not sure.Why don’t you call back later this afternoon?
  B:Will it be too late if I call around 10∶00 this evening?
  A:That’s all right.We don’t go to bed early.
  B:Thank you.Bye!
  A:Good-bye.
  Words and Expressions
  trade vi.做生意;交易
  company n.公司;商号
  electronics n.电子学
  oversea(s) a.海外的
  sale n.出售,出卖
  division n.分,分割,分裂
  urgent a.紧迫的,催促的
  business n.商业;营业;商店
  probably ad.很可能;或许,大概
  export / vt.输出,把……出口
  order n.等级,序次,秩序
  send vt.送,寄
  around prep.在……周围,环绕

点击收听单词发音收听单词发音  

1 urgent fjSwT     
a.紧急的,急迫的,紧要的
参考例句:
  • He asked to see the manager for something urgent. 他有急事求见经理。
  • A part of this urgent task was allotted to us. 这项紧急任务的一部分分给了我们。
2 electronics 5q0xB     
n.电子器件,电子学,电子技术
参考例句:
  • About 45000 people worked in electronics in Scotland.苏格兰约有4.5万人在电子行业工作。
  • He wants to brush up his knowledge of electronics.他想温习他的电子学知识。
3 division bsDxb     
n.区分,分开,除法,公司,部门,师(军队里)
参考例句:
  • Have you learnt division?你学会除法了吗?
  • The division commander ordered that we start the attack before dawn.师长令我们在拂晓前发起攻击。
4 abut SIZyU     
v.接界,毗邻
参考例句:
  • The two lots are abut together.那两块地毗连着。
  • His lands abut on the motorway.他的土地毗邻高速公路。
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TAG标签:   商务英语  商务英语
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