A：Do you have a reservation?  你有预约吗？

B：Yes,here's our confirmation slip.  是的，这就是我们的确认单。

A：I'm afraid we have no reservation by this name.  我恐怕我们找不到这个名字的预约。

B：No reservation?Well,then,do you have any rooms available?  没有预约？哦，那么你们还有空房间吗？

A：I'm afraid all the rooms are fully booked.  我恐怕所有房间都订满了。

B：You mean we can't stay in this hotel tonight?  你意思是我们今晚不能进住这家饭店吗？

A：You're right.We have no more rooms available for tonight.  你说对了。我们今晚没有多余的空房间了。

B：Then,would you recommend any other nearby hotel?  那么，请你推荐附近其他饭店好吗？

A：OK,I'll call ahead.  好的，我就打电话.

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