VOA 商务英语 lesson19(在线收听

Dialog 1
Newwords: clientele(主顾,patron)
F: let’s talk about the rollout phase (首次展示阶段)of your online shopping?
M: I figured we start local.
F: Good ideal, start with your existing clientele.
M: even smaller, we‘ll limit access to holders of our store brand credit card.
F: you could have a password accessible website.
M: and we only give passwords to our valued customers.
F: They are the ones who have confidence in you already.
M: we ‘ll offer discounts to pull them in(吸引).
Q: Who will be their first web customers
A: The existing clientele with credit card

Dialog 2
Survey(调查,调查表),ISP (internet service provider), feedback(反馈),webmaster(网管)
F: to get the discount, they need to complete a survey.
M: right, the survey will give us some feedback on the system.
F: your ISP will also give you feedback on your visiters.
M: we will have wenmasters analyse the hits.
F: You need to know who visited and how long they stayed.
M: and we need to know about any glitches=bug?
F: once you work out the bugs, you can link up to the outside world.
M: then we are ready for prime time.(黄金时段)
Q: who will analyze the hits?
A: webmasters.
Dialog 3:
New words:global convention(国际惯例),international certification(国际鉴定)
F: hang on ,first you have to consider cross boarder regulations.
M: you mean make sure our policies are in line with global conventions.
F: you should investigate some international certification.
M: to approve we are reliable?
F: and trustworthy.
M: we are going to have to beef up(加强补充人员) our customer support staff.
F: customer support is expensive but necessary.
M: Just one of tradeoffs(代价,交换,权衡) in the international marketplace.
Q: what kind of certication do they need?
A: international certification.
Small talks(怎么推脱)
--I am not sure I want to dance/I don’t think I like it.
--you’ll be the star of the party.

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