VOA 商务英语 lesson19

Dialog 1
Newwords: clientele(主顾，patron)
F: let’s talk about the rollout phase (首次展示阶段)of your online shopping?
M: I figured we start local.
F: Good ideal, start with your existing clientele.
M: even smaller, we‘ll limit access to holders¹ of our store brand credit card.
F: you could have a password accessible website.
M: and we only give passwords to our valued customers.
F: They are the ones who have confidence in you already.
M: we ‘ll offer discounts to pull them in(吸引).
Q: Who will be their first web customers
A: The existing clientele with credit card

Dialog 2
Survey(调查，调查表)，ISP (internet service provider), feedback(反馈)，webmaster(网管)
F: to get the discount, they need to complete a survey.
M: right, the survey will give us some feedback on the system.
F: your ISP will also give you feedback on your visiters.
M: we will have wenmasters analyse the hits.
F: You need to know who visited and how long they stayed.
M: and we need to know about any glitches=bug?
F: once you work out the bugs², you can link up to the outside world.
M: then we are ready for prime time.(黄金时段)
Q: who will analyze³ the hits?
A: webmasters.
Dialog 3:
New words:global convention(国际惯例)，international certification(国际鉴定)
F: hang on ,first you have to consider cross boarder regulations.
M: you mean make sure our policies are in line with global conventions.
F: you should investigate some international certification.
M: to approve we are reliable?
F: and trustworthy.
M: we are going to have to beef up(加强补充人员) our customer support staff.
F: customer support is expensive but necessary.
M: Just one of tradeoffs(代价，交换,权衡) in the international marketplace.
Q: what kind of certication do they need?
A: international certification.
Small talks(怎么推脱)
--I am not sure I want to dance/I don’t think I like it.
--you’ll be the star of the party.

1 holders   

支持物( holder的名词复数 )； 持有者； （支票等）持有人； 支托（或握持）…之物

参考例句：

• Slaves were mercilessly ground down by slave holders. 奴隶受奴隶主的残酷压迫。
• It is recognition of compassion's part that leads the up-holders of capital punishment to accuse the abolitionists of sentimentality in being more sorry for the murderer than for his victim. 正是对怜悯的作用有了认识，才使得死刑的提倡者指控主张废除死刑的人感情用事，同情谋杀犯胜过同情受害者。

2 bugs   

adj.疯狂的，发疯的n.窃听器( bug的名词复数 )；病菌；虫子；[计算机]（制作软件程序所产生的意料不到的）错误

参考例句：

• All programs have bugs and need endless refinement. 所有的程序都有漏洞，都需要不断改进。 来自《简明英汉词典》
• The sacks of rice were swarming with bugs. 一袋袋的米里长满了虫子。 来自《简明英汉词典》

3 analyze   

vt.分析，解析 (=analyse)

参考例句：

• We should analyze the cause and effect of this event.我们应该分析这场事变的因果。
• The teacher tried to analyze the cause of our failure.老师设法分析我们失败的原因。