All the silk comes from Hangzhou and It is pure, 所有的丝织品都是从杭州来的，而且都是真丝的。 We have many kinds of silk fabric. 我们有很多种真丝面料。 As a matter of fact, all the shirts here don't shrink, 实际上，...
I'll send for an electrician from the maintenance department. We can have it repaired. 我派人去维修部叫一名电工来，我们能把它修好。 I'll call in the maintenance man for you. 我给您叫维修工来。 Some part needs to be repl...
Anyone who stays in our hotel can ask for the morning call service. 在我们宾馆入住的任何客人都可以要求叫醒服务。 At what time would you like to get up, sir? 先生，您想什么时候起床？ You may dial 4 to place a morning...
Do you want breakfast in your room? 您要在房间里用早餐吗？ We provide excellent room service. 我们提供优质的客房送餐服务。 This is Room Service. May I help you? 这里是客房送餐服务部，能帮您做什么？ Room Serv...
Have you got any laundry? 您有衣服要洗吗？ Please leave it in the laundry bag. 请把它放在洗衣袋里。 The laundryman comes over to collect every morning. 每天早上洗衣工人都会来收的。 Could you fill out the laundry slip? 您...
Housekeeping. May I come in? 整理客房服务，我可以进来吗？ May I do your room now? 我现在可以给您收拾房间吗？ When would you like me to do your room, sir? 您想叫我什么时候给您整理房间？ Will it be convenient f...
I'll show you to your room. 我带您到房间去。 Would you care to step this way, please? 请这边走，好吗？ Could you give me your room key, please? 请您把房间钥匙给我好吗？ May I put your luggage here? 我把您的行李放在这...
Do you want to check out? 您要结账吗？ This is the charge for your calls. 这项收的是您的电话费用。 The total including service charge for the eight days is 3,800 yuan. 包括服务费，您住八天总共是3800元。 What method of...
Please accept my apology on behalf of the hotel. 我代表饭店向您道歉。 I'm awfully sorry, sir. 非常对不起，先生。 I'll attend to it at once. 我立刻解决这个问题。 I'll speak to the manager and he'll see to it. 我会跟经理...
Welcome to Sunshine Hotel. 欢迎光临阳光宾馆。 I'll take care of your luggage. 我来帮您拿行李。 Are these all your bags? 这些是您所有的包吗？ Do you have a reservation? 您预订过房间吗？ May I have your name, please? 请...
