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We hope that all of our customers are satisfied ones. Indeed, a basic goal in business is to keep customers happy and coming back. But we cant please all of the people all of the time. Angry callers are often upset because they dont understand why so...
In this Business English Pod lesson were going to look at discussing problems over the phone. For the example today, well focus on chasing up an outstanding invoice, or a bill that hasnt been paid on time. In business, its not unusual to have a custo...
By Zulima Palacio Washington, DC 27 July 2006 watch Immigration report Day laborers witing for work The controversy over illegal immigrants in the United States has been heating up during the last few months. Efforts in Congress to curb illegal immi...
By Sonja Pace Jerusalem 12 April 2006 Israel has reacted cautiously to Iran's announcement that it has successfully enriched uranium. Israeli officials say the international community and especially t...
Examinations are an important part of every student's life. Students must,ther- fore, know how to deal with them. There are three important things a student must do to get ready for an exam. First, he...