Solving a problem with bonuses A: Grant? Can we talk about this bonus plan of yours?Ive got a few problems with it. B: Sure, Richard. Whats on your mind? A: Well, to be honest, I just dont think were going to have enough funds to give the kind of bon...
An interview problem A: Well, I really just have two problems with this. B: Yes, sir? A:Im concerned about your lack of marketing experience and, frankly, your age, youre pretty new at all this. B: I can understand that. I can understand that. Let me...
Criticizing a smoker A: John, Ive asked you not to smoke in here! I dont want to see you smoking in my office again. B: Im sorry, Ms. Fairbanks. I wont let it happen again. A: Thats what you said the last time!If you want to smoke, youll have to use...
Criticizing a lack of effort A: Allan, I am really disappointed by your lack of effort on this project. B: Look, Sally. Ive put just as much work into this as anybody else. A: No, Im sorry. I disagree.I dont think youve been working at full speed at...
Criticizing an employee A: Janet? You still have not given me those files Ive asked you for. B: Im sorry, Mr. Myers. Ive just been so busy today. A: I really dont want to hear your excuses, Janet. Were running a busy office here. Youre going to have...
A persistent saleswoman A: I dont have any time to spare, Jenny. B: I understand youre a busy man, Mr. Black. I just wanted to show you these samples. A: No, Im sorry. Ive told you I dont have any more time and I mean it. Im afraid youre going to hav...
Sorting out problems A: Rachel? Im not sure how you want to handle this account. I think there are a few things to be sorted out. B: I agree, Toni. I think the biggest problem were facing is how to bring it in under budget. A: Thats true. But even be...
Criticism from your boss A: Liz, you were supposed to have had those contracts typed up by now. B: I was supposed to do that? I thought Sharon was responsible for that. A: No, Liz. I asked you specifically. Dont you remember? B: Im really sorry, Mr....
Waiting on a client A: Alex! What are you guys doing over there? B: What do you mean, Janice? A: Ive been waiting for a response on the Blake Building design for nearly two weeks. B: Im sorry, Janice. weve been waiting on the client.Its out of our ha...
Warning an employee A: Listen, Christine, you can not afford another day off. Youve called in sick five times in the last three weeks. B: I know, Mr. Douglas. But I am really sick. A: Well, I want a note from the doctor on this one. And, to be honest...
