In a recent Business English Podcast (BEP 22), we looked at how to deal with technical problems when speaking on the telephone in English. Today, were going to talk how to deal with problems with the caller, which are of course much harder to handle!...
Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He...
An Australian restaurateur fed up with the waste left by diners has ordered her customers to eat everything on their plates for the sake of the earth or pay a penalty fee。 Chef Yukako Ichikawa has introduced a 30 percent discount for diners who eat...
Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and...
Hollywood Studios Are Hot Customers 2 Crunch time When crunch time came with the production of Shrek 2 , DreamWorks tapped all of its 1,000 computers. But that wasn’t enough. So it plugged into HP’...
