Calling for a day off A: Hello, Mr. Compton? This is Susan Miller. B: Hi, Susan. What can I do for you? A: Id like to take tomorrow off if thats all right with you. B: Let me take a look. Just a second. Thats no problem, Susan. See you on Wednesday 请...
Bad file organization A: Wheres the Jamess file, Christine? B: I had it right here a minute ago, Mr. Emory. Umm. Just a minute A: Christine, I know youre new here and theres a lot to learn, but you are going to have to learn to keep your work in bett...
Unveiling a disagreement A: John? I have to ay I was bothered by the way you handled the meeting today. B: How so? I thought it went fine. A: I think it would have been better if you had given us more of a chance to give out opinions. B: Im sorry. I...
Angry over a change in plans A: Susan! Why didnt you tell me that you were taking over the Silk Company account? B: I thought you knew, Todd. It was decided last week. I guess you werent at the meeting. A: You know I wasnt at the meeting. I was meeti...
A different opinion A: Blake! I have to talk to you! B: What, Hilary? Im really in a hurry! A: I know, Blake. But youve been avoiding me all morning, and we have got to talk about this deal with the Mc Kinsey Food Company. B: Ive been busy, Hilary. W...
Problems with taking credit A: Mary? Id like to talk to you for a second, please. B: Okay, Mark, Whats up? A: Id like to know why youre always taking credit for work weve done together like that line in the new Ice Cream ad? B: That was my line, Mark...
Taking too long of a break A: Greg. I want to speak to you for a minute. B: Yes. Ms. Gray. Is there something wrong? A: Im afraid there is, Greg. I dont mind you taking a break.But youve been away from your desk for twenty-five minutes already. B: Im...
Requesting boss criticism A: Mr. Farmington? Would you take a look at these catalogue ads that Roger did? I dont think we can use them. B: Hmm. I see what you mean. Have you spoken with Roger? He usually does better work than this. A: I know, Mr. Far...
Disagreeing on a project A: Mr. Crandall, Im sorry, but I really dont see the value in doing this entire project over from scratch. It would take a lot of work. B: Thats certainly true. But, thats what this job is all about, Maria. There's no doubt t...
Advice on client relations A: Carla, I know youre kind of new in this business and I want to give you some advice. B: Yes, Mr. Michaels? A: You have to listen to what the client asks for.What you have just shown me is not at all in line with the clie...
