Criticizing an employee A: Janet? You still have not given me those files Ive asked you for. B: Im sorry, Mr. Myers. Ive just been so busy today. A: I really dont want to hear your excuses, Janet. Were running a busy office here. Youre going to have...
A persistent saleswoman A: I dont have any time to spare, Jenny. B: I understand youre a busy man, Mr. Black. I just wanted to show you these samples. A: No, Im sorry. Ive told you I dont have any more time and I mean it. Im afraid youre going to hav...
Sorting out problems A: Rachel? Im not sure how you want to handle this account. I think there are a few things to be sorted out. B: I agree, Toni. I think the biggest problem were facing is how to bring it in under budget. A: Thats true. But even be...
Criticism from your boss A: Liz, you were supposed to have had those contracts typed up by now. B: I was supposed to do that? I thought Sharon was responsible for that. A: No, Liz. I asked you specifically. Dont you remember? B: Im really sorry, Mr....
Waiting on a client A: Alex! What are you guys doing over there? B: What do you mean, Janice? A: Ive been waiting for a response on the Blake Building design for nearly two weeks. B: Im sorry, Janice. weve been waiting on the client.Its out of our ha...
Warning an employee A: Listen, Christine, you can not afford another day off. Youve called in sick five times in the last three weeks. B: I know, Mr. Douglas. But I am really sick. A: Well, I want a note from the doctor on this one. And, to be honest...
Last minute details A: Ms. Solomon, I thought we had agreed to change this deadline. B: I wanted to talk to you about that, Mr. Feng. Mr. Emory would prefer to keep the deadline as is. We can start earlier if youd like. A: Ill have to think about tha...
Clarifying final details A: This is what my boss is expecting, Sandy.He wants a detailed list of expenses and equipment costs. B: Thats going to take a while to put together, Paul. A: The sooner, the better, Sandy. I dont think hell sign anything til...
Getting a new compute A: Mr. Emory? I think its time to get a new computer. B: Why, Christine? I think the one we have is fine. A: For the amount of work we do on the computer these days, the one were using is just too weak. We really need a higher m...
Giving a helping hand A: Hi, Alex. Would you come with me to supply? Ive got to pick up a load of stuff and Im afraid I cant carry it all. B: Sure, Stacy. Let me just grab my coat. A: Thanks. I appreciate the hand. Id have to make two or three trips...
