Requesting boss criticism A: Mr. Farmington? Would you take a look at these catalogue ads that Roger did? I dont think we can use them. B: Hmm. I see what you mean. Have you spoken with Roger? He usually does better work than this. A: I know, Mr. Far...
Disagreeing on a project A: Mr. Crandall, Im sorry, but I really dont see the value in doing this entire project over from scratch. It would take a lot of work. B: Thats certainly true. But, thats what this job is all about, Maria. There's no doubt t...
Advice on client relations A: Carla, I know youre kind of new in this business and I want to give you some advice. B: Yes, Mr. Michaels? A: You have to listen to what the client asks for.What you have just shown me is not at all in line with the clie...
A delayed lunch order A: Hello! Weve been waiting for our lunch order for over an hour. Did you forget our order? B: Im sorry, sir.Could you tell me your name and order again, please? Ill check on the delay. A: The names Stanley Morris and the order...
Clarifying some tasks A: Im not sure what you expect me to do, Michelle. Youve not been very clear about any of this. B: Im sorry, Clint. Maybe I didnt make myself clear enough. We should get together to discuss this. A: Yeah. I think that would be a...
Discordance about a secretary A: Hello, Mr. Kramer. Could you spare a minute? B: Thats about all I can spare, Karen. What do you need? A: I need to talk to you about that new secretary youve hired. I think Im going to have some problems working with...
Solving a problem with bonuses A: Grant? Can we talk about this bonus plan of yours?Ive got a few problems with it. B: Sure, Richard. Whats on your mind? A: Well, to be honest, I just dont think were going to have enough funds to give the kind of bon...
An interview problem A: Well, I really just have two problems with this. B: Yes, sir? A:Im concerned about your lack of marketing experience and, frankly, your age, youre pretty new at all this. B: I can understand that. I can understand that. Let me...
Criticizing a smoker A: John, Ive asked you not to smoke in here! I dont want to see you smoking in my office again. B: Im sorry, Ms. Fairbanks. I wont let it happen again. A: Thats what you said the last time!If you want to smoke, youll have to use...
Criticizing a lack of effort A: Allan, I am really disappointed by your lack of effort on this project. B: Look, Sally. Ive put just as much work into this as anybody else. A: No, Im sorry. I disagree.I dont think youve been working at full speed at...
