To insure 投保 A: I am looking for insurance from your company. 我是来贵公司投保的。 B: Mr. Wang, Mr. William will meet you in the office. 王先生，威廉先生在办公室接待您。 A: By the way, what kind of insurance are you able...
Insurance types 险种 A: Mr. Wang, I'd like to have a talk with you over the question of insurance, if you don't mind. 王先生，如果您不介意，我想同您谈谈保险的问题。 B: No, not a bit. Go ahead, please. 一点也不介意，请说...
货物保险 Are buyers responsible for the insurance charges? 附加险的保险费由买方来负担吗？ Yes, this is a standard practice. 是的，这是惯例。 Yes, you are right. 是的，正是如此。 How long is the validity term of insu...
Return of goods 退货 A: The painwork on the body of the cars has become discolored. 汽车上的外漆都褪色了。 B: We have looked into the matter and found it was due to a chemical imbalance in the paint used in spraying the vehicles. 这事我...
Agree with the claims 同意索赔 A:Our investigation results tell us that the factory party is responsible for the cargo damage. We are so sorry for the inconvenience we brought to you in this matter. 关于货物破损一事，我方调查的结果表...
Discussion about claims 索赔谈判 A:Mr. King, I'd like to discuss the indemnity clause with you. 金先生，我想和你谈谈赔偿条款的问题。 B:All right. What's your opinion. 好的，你有什么想法？ A:You have probably been advis...
Make a claim 提出索赔 A:Three boxes of your product didn't coincide with your sample last time. 上次你们的货物中有三箱品质规格与样品不符。 B:I've no idea of what is happening. There hasn't been such a thing with us. Maybe the...
Reasons for making a claim 索赔理由 A: We are sorry to you that the goods you sent us are not in conformity with the specifications of the contract. 我方很遗憾地告诉你，你方运来的货物与合同不相符。 B: You don't say. 不会吧...
Have you found the cause of the breakage? 你们找到了破损的原因吗？ It is obvious that it was due to careless packing. 很明显包装太马虎了。 Not yet, we'll let you know when we find out the reason. 还没，我们查明后会通知贵...
Market research 市场调研 A:Did you get a good response from a discounted introductory? 你从定价打折之后得到好的反馈了吗？ B:We've just carried out a survey of both consumers and retailers regarding our future sound cards. 我们已...
