So we started asking ourselves: What kind of less obvious metrics could we use to actually evaluate our employees' sense of meaning, or our customers' sense of emotional connection with us? For example, we actually started asking our employees, do th...
I took one psychology class in college, and I learned about this guy, Abraham Maslow, as many of us are familiar with his hierarchy of needs. But as I sat there for four hours, the full afternoon, reading Maslow, I recognized something that is true o...
What counts for Vivian was the emotional connection she created with her fellow employees and our guests. And what gave her inspiration and meaning was the fact that she was taking care of people who were far away from home. Because Vivian knew what...
Science and technology - Psychosomatic medicine 科学技术 Psychosomatic medicine 身心医学 Think yourself well 要相信，你的身体很棒 You can. But it helps to think well of yourself in the first place 你可以拥有很好的体魄。但首...
Science and technology 科学技术 Inflatable spacecraft 充气式宇宙飞船 Blown up in orbit 在轨道上运行时充气膨胀 A plan to use enormous balloons to build space stations 一个大量使用气球构建空间站的计划 THE Internati...
Probably the most important third-party development came from a little company in Virginia called Summize. Summize built a Twitter search engine. And they tapped into the fact that if you have millions of people around the world talking about what th...
Politicians have recently begun Twittering. In fact, there's 47 members of Congress who currently have Twitter accounts. And they're Tweeting, in some cases, from behind closed-door sessions with the President. In this case, this guy's not liking wha...
So for instance ,I may Twitter right now that i am giving a talk in TED,and in my cases ,when I hit send UP to 60,000 people will receive that message in a matter of seconds .Now ,the fundamental ideas that Twitter lets people share moments of their...
Four years ago ,on the TEDs stage,I annouced a company as working with at the time called Odeo.And because of that announcement we got a big article in the New York Times which led to more press ,which led to more attention , and me deciding to becom...
OK, I said, let's go for it. 我说：好。那我们就这么做吧。 The two became Lakers, and then it only remained to have a guru with mythical statistics, Phil Jackson. Another Hall of Famer added to my cup, which no doubt was runneth over. An...
